How it works

Host Onboarding with Stripe

Why Stripe Integration is Required

All hosts must complete onboarding with Stripe to ensure:

  • Safer transactions for both tenants and hosts
  • Payment protection through secure, regulated financial infrastructure
  • Fraud prevention with advanced security measures
  • Compliance with financial regulations and anti-money laundering laws
  • Dispute resolution support for transaction issues

Know Your Customer (KYC) Requirements

Stripe requires the following information during host onboarding to comply with federal regulations:

  • Date of Birth (DOB) - For identity verification and age confirmation
  • Social Security Number (SSN) - Required by law for tax reporting and identity verification
  • Physical Address - To verify your location and comply with regional regulations
  • Government-issued ID - Additional identity verification
  • Bank account information - For secure payment processing and payouts

These requirements are mandated by federal law and financial regulations, not by Apateu. Stripe is a regulated financial services provider that must verify the identity of all users processing payments.

Payment Processing Timeline

ACH Transaction Processing

  • Standard ACH transfers: 3-5 business days
  • First payout: May take up to 7 business days for new accounts
  • Subsequent payouts: 3-5 business days after tenant payment

Security Deposit Handling

Hosts have the right to request and hold security deposits until the end of the lease term. At lease completion:

  • Host decision: The host must decide how much of the deposit to return and provide reasoning for any deductions
  • Deposit release: Any approved deposit amount is released to the tenant with the host’s explanation
  • Dispute resolution: If the tenant disputes the host’s decision, Apateu reserves the right to make the final determination on the deposit return amount

About Us

Our Mission

Apateu LLC is a California-registered limited liability company that builds and operates a mobile & web platform for apartment subleasing and second-hand goods. Our mission is to empower students and young professionals with a seamless, secure marketplace experience.

At Apateu LLC, we strive to simplify housing transitions and peer-to-peer commerce by providing an intuitive, trustworthy platform that connects renters and sellers in one place.